Support Center

Known Issues for Pocket Trains

Last Updated: Apr 04, 2017 08:47PM PDT
iOS Version1.1.1:
  • iCloud Syncing not working.  We are looking into this issue.  Please see our article on syncing.  
  • Stuck on craft button during tutorial.  In the release version of the app there was a bug in the tutorial that could occur causing you to get stuck at this part.  To fix this you need to disable iCloud for Pocket Trains temporarily so that you can get a fresh game and play through both parts of the tutorial.  You will then be able to re-enable iCloud (if you wish) and play as usual without this error.  To disable iCloud, go into the your device's Settings app and under iCloud> Documents & Data.  In here you can toggle off the switch next to Pocket Trains.  Then reinstall Pocket Trains and you should be back at the beginning of the tutorial.   If not, go into the Pocket Trains Options menu and use the Reset Game button.  After playing through parts 1 and 2 of the tutorial, you can re-enable iCloud.  We apologize for the inconvenience. 
  Note: We cannot support jailbroken devices

Android Version:
  • Notifications not working for some players.   
  • Unknown Steamer delivered from Nimblebit.  This is a special edition train.  You need to be on the latest version of the app to view and use this engine.
  • broken train popup not triggering to repair train.  

Please contact us if you have an issue with the app and need further assistance.
support@nimblebit.com
http://assets3.desk.com/
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