Support Center

App crash on launch (Android devices)

Last Updated: Dec 04, 2019 11:59AM PST
If a newly updated or installed app is crashing on launch, you may have received a corrupted game file from the Play Store. The Play Store will often cache files which is why reinstalling alone often wont work.  Please delete the app then clear the app cache and data.  Once the cache is clear reinstall the app.

The following link is a 3rd party site with instructions on how to clear the cache and  https://www.androidcentral.com/how-and-when-clear-app-cache-or-data-android

 
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