Support Center

Restore In-App Purchase

Last Updated: Apr 16, 2014 09:44PM PDT

You can restore a previously purchased non-consumable in-app purchases free of charge including:

  • Scoops Themes
  • Dizzypad HD Game Modes
  • Pocket Frogs Babyproof Kit and Express Mailbox
  • Nimble Quest, Heroes & Red Gem Unlock (can also be restored using the "Restore Purchases" button in the Nimble Quest Options menu.
  • Disco Zoo, Zoopedia (can also be restored from within the Disco Zoo app by going to Menu> Options> Advanced Options> Restore Purchases)
This requires that you are using the same iTunes/Google Play/Ouya account that you originally used for purchase.  After you confirm the purchase and enter your password the app will alert you that you've purchased this item before and that it will be downloaded again for free.  

Consumable purchases cannot be restored automatically, these items include:
  • Pocket Frogs Potions and Stamps
  • Tiny Tower Bux
  • Pocket Planes Bux
  • Nimble Quest Gems & Tokens
  • Pocket Trains Bux, Crates & Special Crates
  • DiscoBux and Coins
For assistance restoring a non-consumable or consumable in-app purchase please Contact Us for further assistance.
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