Support Center

Restore In-App Purchase

Last Updated: May 26, 2018 02:06PM PDT

You can restore a previously purchased non-consumable in-app purchases free of charge including:

  • Heroes & Red Gem Unlocks in Nimble Quest.  From Nimble Quest Options menu tap Restore Purchases.
  • Zoopedia in Disco Zoo. From Disco Zoo Menu> Options> Advanced Options> Restore Purchases.
  • Tiny Tower and Tiny Tower Vegas VIP package.  Go to Menu> Settings/Options> Restore Purchase.
  • Bit City Infinite Double Time.  From double time menu tap Restore Purchase from bottom right corner.
  • Pocket Frogs Babyproof Kit and Express Mailbox. Requires that you are using the same iTunes/Google Play/Ouya account that you originally used for purchase.  After you confirm the purchase and enter your password the app will alert you that you've purchased this item before and that it will be downloaded again for free.  
Consumable purchases cannot be restored automatically, these items include:
  • Pocket Frogs Potions and Stamps
  • Tiny Tower Bux
  • Pocket Planes Bux
  • Nimble Quest Gems & Tokens
  • Pocket Trains Bux, Crates & Special Crates
  • DiscoBux and Coins
  • Bit City Bux
  • Words Royale Jokers and Coins
For assistance restoring a non-consumable or consumable in-app purchase please Contact Us for further assistance.
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