Support Center

Pocket Planes

  • Where Did Pocket Planes for Android Go?

    We created the iOS version of Pocket Planes and another company, Mobage, ported it to Android for us. In late ...

    Sep 09, 2017 07:04AM PDT
  • Known Issues for Pocket Planes

    Known Issues Unable to access Global Events. We are actively working on this issue. Please do not reins...

    Jun 22, 2019 08:44PM PDT
  • Transfer Pocket Planes Game to New Device

    With iOS 10.2.1 iCloud syncing has stopped working for Pocket Planes. We do not have a solution at this time. ...

    Jul 30, 2019 09:50AM PDT
  • Pocket Planes for Android

    Pocket Planes is no longer available on the Android platform. We have no current plans to port the iOS versio...

    Sep 09, 2017 07:05AM PDT
  • Flight Crews - Missing Reward

    Rewards can take up to 24 hours after the event ends to be received by your device. If the event has just en...

    Jan 13, 2020 12:52PM PST
  • Deliver 100 items Achievements Not Recognizing Properly

    Game Center can take a day or 2 to update the achievement progress. If you are playing Pocket Planes online a...

    Sep 28, 2013 01:16PM PDT
  • Airport Cap Increase

    In Pocket Planes version 1.0.5 we increased the airports you can unlock per level to 2. The maximum number of...

    Jun 05, 2013 01:45PM PDT
  • Flight Crew Info

    Flight crews allow you to compete with other Pocket Planes users all over the world for prizes. Chang...

    Nov 18, 2014 08:00PM PST
  • Jobs By You and Leaderboards Not Updating

    Flight Crews use Game Center to tally your delivery totals. The "Jobs By You" and leaderboard counts will be ...

    Jun 05, 2013 01:45PM PDT
  • Button Leads to the Wrong Screen

    If the game stops responding as expected and clicking on buttons cause errors or unexpected dialogs try force ...

    Jun 05, 2013 01:45PM PDT
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