Support Center

Pocket Planes

  • Where Did Pocket Planes for Android Go?

    We created the iOS version and another company, Mobage ported it to Android for us. About a year ago they deci...

    Aug 05, 2016 03:01PM PDT
  • Known Issues for Pocket Planes

    1.2.4.1 Known Issues Unable to sync since iOS 10.2.1. iCloud syncing has stopped working for Pocket Plan...

    Feb 19, 2017 12:59PM PST
  • iCloud Syncing Help for Pocket Planes

    With iOS 10.2.1 iCloud syncing has stopped working for Pocket Planes. We do not have a solution at this time. ...

    Apr 11, 2017 08:37PM PDT
  • Pocket Planes for Android

    Pocket Planes is no longer available on the Android platform. We have no current plans to port the iOS versio...

    Oct 04, 2015 09:20PM PDT
  • Flight Crews - Missing Reward

    Rewards can take up to 24 hours after the event ends to be received by your device. If the event has just en...

    Aug 30, 2016 09:58PM PDT
  • Deliver 100 items Achievements Not Recognizing Properly

    Game Center can take a day or 2 to update the achievement progress. If you are playing Pocket Planes online a...

    Sep 28, 2013 01:16PM PDT
  • Transfer Game to New Device

    Pocket Planes uses iCloud sync between devices. Make sure you have iCloud enabled on both devices, that you h...

    Jun 05, 2013 01:45PM PDT
  • Airport Cap Increase

    In Pocket Planes version 1.0.5 we increased the airports you can unlock per level to 2. The maximum number of...

    Jun 05, 2013 01:45PM PDT
  • Unable to Load from iCloud

    When Pocket Planes is unable to talk to iCloud to sync your game a message offering to disable iCloud syncing ...

    Feb 09, 2015 09:17PM PST
  • Flight Crew Info

    Flight crews allow you to compete with other Pocket Planes users all over the world for prizes. Chang...

    Nov 18, 2014 08:00PM PST
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