Support Center

Pocket Planes

  • Where Did Pocket Planes for Android Go?

    We created the iOS version of Pocket Planes and another company, Mobage, ported it to Android for us. In late ...

    Sep 09, 2017 07:04AM PDT
  • Known Issues for Pocket Planes

    1.2.4.1 Known Issues Unable to sync since iOS 10.2.1. iCloud syncing has stopped working for Pocket Plan...

    Feb 19, 2017 12:59PM PST
  • iCloud Syncing Help for Pocket Planes

    With iOS 10.2.1 iCloud syncing has stopped working for Pocket Planes. We do not have a solution at this time. ...

    Apr 11, 2017 08:37PM PDT
  • Pocket Planes for Android

    Pocket Planes is no longer available on the Android platform. We have no current plans to port the iOS versio...

    Sep 09, 2017 07:05AM PDT
  • Flight Crews - Missing Reward

    Rewards can take up to 24 hours after the event ends to be received by your device. If the event has just en...

    Aug 30, 2016 09:58PM PDT
  • Deliver 100 items Achievements Not Recognizing Properly

    Game Center can take a day or 2 to update the achievement progress. If you are playing Pocket Planes online a...

    Sep 28, 2013 01:16PM PDT
  • Transfer Game to New Device

    Pocket Planes uses iCloud sync between devices. Make sure you have iCloud enabled on both devices, that you h...

    Jun 05, 2013 01:45PM PDT
  • Airport Cap Increase

    In Pocket Planes version 1.0.5 we increased the airports you can unlock per level to 2. The maximum number of...

    Jun 05, 2013 01:45PM PDT
  • Unable to Load from iCloud

    When Pocket Planes is unable to talk to iCloud to sync your game a message offering to disable iCloud syncing ...

    Feb 09, 2015 09:17PM PST
  • Flight Crew Info

    Flight crews allow you to compete with other Pocket Planes users all over the world for prizes. Chang...

    Nov 18, 2014 08:00PM PST
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