Support Center

Pocket Planes

  • Airport Classes

    The class of an airport is determined by the population size of the city it is in. The class and population s...

    Jun 05, 2013 01:45PM PDT
  • 25% Bonus for Bux Jobs

    The extra 25% bonus is given in coins for all items. For the bux paying jobs the 25% bonus is calculated base...

    Jun 05, 2013 01:45PM PDT
  • Change Game Center Account

    If you would like to change the Game Center account that is attached to Pocket Planes you can do the following...

    Nov 25, 2015 08:45PM PST
  • Support for Devices Running iOS 4.3 or Older

    Pocket Planes uses many features that require iOS 5+ such as iCloud, Twitter, and Game Center and because of t...

    Jun 05, 2013 01:45PM PDT
  • Ghost/Blank Job Stuck on Plane

    A "Ghost" passenger or cargo can get stuck on a plane. It will appear as an empty job slot and cannot be remo...

    Oct 16, 2019 11:32AM PDT
  • Flight Crew Stuck at Registering Player

    Getting stuck at the "Registering Player" message when loading the Flight Crew screen is caused by an error co...

    Sep 28, 2013 01:17PM PDT
  • Mystery Parts

    Mystery parts are jobs which can be found during select global events. Delivering these parts to their desire...

    Jun 05, 2013 01:45PM PDT
  • Special Planes

    There are several special aircraft (listed below) which cannot be bought in the market. They can only be obta...

    Jun 05, 2013 01:45PM PDT
  • Extra Long Flight Times

    Make sure that the date/time on your device is set correctly. If the date or time on the device is changed th...

    Jun 05, 2013 01:45PM PDT
  • Pocket Planes Mac

    We've permanently removed the Pocket Planes Mac version from the store due to some unresolvable issues with th...

    May 30, 2015 12:46PM PDT
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