Support Center

Pocket Planes

  • Jobs By You and Leaderboards Not Updating

    Flight Crews use Game Center to tally your delivery totals. The "Jobs By You" and leaderboard counts will be ...

    Jun 05, 2013 01:45PM PDT
  • Button Leads to the Wrong Screen

    If the game stops responding as expected and clicking on buttons cause errors or unexpected dialogs try force ...

    Jun 05, 2013 01:45PM PDT
  • Lower Game Trying to Sync

    If the game saved on iCloud is of a game with less XP than the game on your current device you will get a prom...

    Jun 05, 2013 01:45PM PDT
  • Airport Classes

    The class of an airport is determined by the population size of the city it is in. The class and population s...

    Jun 05, 2013 01:45PM PDT
  • 25% Bonus for Bux Jobs

    The extra 25% bonus is given in coins for all items. For the bux paying jobs the 25% bonus is calculated base...

    Jun 05, 2013 01:45PM PDT
  • Change Game Center Account

    If you would like to change the Game Center account that is attached to Pocket Planes you can do the following...

    Nov 25, 2015 08:45PM PST
  • Support for Devices Running iOS 4.3 or Older

    Pocket Planes uses many features that require iOS 5+ such as iCloud, Twitter, and Game Center and because of t...

    Jun 05, 2013 01:45PM PDT
  • Ghost/Blank Job Stuck on Plane

    A "Ghost" passenger or cargo can get stuck on a plane. It will appear as an empty job slot and cannot be remo...

    Aug 07, 2017 10:36PM PDT
  • Flight Crew Stuck at Registering Player

    Getting stuck at the "Registering Player" message when loading the Flight Crew screen is caused by an error co...

    Sep 28, 2013 01:17PM PDT
  • Mystery Parts

    Mystery parts are jobs which can be found during select global events. Delivering these parts to their desire...

    Jun 05, 2013 01:45PM PDT
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