Support Center

Pocket Frogs

  • Known Issues for Pocket Frogs version 1.3.0

    Version 3.1.0: Stuck on loading screen. Please update to 3.1.1 to fix this issue. Please do not reinstall...

    Feb 07, 2020 08:34PM PST
  • How to Register and Sync Pocket Frogs on version 3.0+

    For Pocket Frogs 3.1+: To register your game, go to the Pocket Frogs menu and into Cloud of the game you want ...

    Feb 04, 2020 11:22AM PST
  • Lost & Found

    The Pocket Frogs Lost & Found will fill with frogs, potions and stamps as you play the game. At anytime y...

    Feb 05, 2020 12:18PM PST
  • VIP Package

    The Pocket Frogs VIP package perks include: Ability to move eggs into any habitat (previously the Babypro...

    Feb 05, 2020 12:26PM PST
  • Restore In-App Purchase

    iOS users: To restore your non-consumable purchases (VIP package, Babyproof Kit, Express Mailbox), go the the...

    Feb 05, 2020 12:43PM PST
  • Number of Habitats

    You can buy 1 new habitat each time you level up (up to level 32) for a max of 32 habitats plus the nursery. ...

    Feb 10, 2020 11:32AM PST
  • Crashing on Launch

    If Pocket Frogs crashes immediately after opening, this is likely caused by a poor internet connection. Pocke...

    Feb 19, 2017 08:42PM PST
  • Neighbors on older versions

    For Pocket Frogs version 2.1.3 or older, neighbors were pulled from your current Game Center friends. With iO...

    Feb 05, 2020 12:34PM PST
  • Unable to Update Pocket Frogs to version 2.0+ (Game Transfer Info)

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Nov 03, 2015 09:49PM PST
  • Support for Devices Running iOS 4.3 or Older

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Jan 20, 2014 09:31PM PST
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