Support Center

Pocket Frogs

  • Known Issues for Pocket Frogs

    Known Pocket Frogs issue for players on iOS 10: We are working on an update to make the app compatible with f...

    Apr 13, 2017 08:47PM PDT
  • Update For Future Version of iOS

    We've been working on an update for Pocket Frogs to support future version of iOS, address the recent Game Cen...

    Apr 13, 2017 09:03PM PDT
  • Neighbors

    Pocket Frogs currently uses Game Center for friends and automatically populates your neighbors with your curre...

    Mar 25, 2017 01:39PM PDT
  • Where Did Pocket Frogs for Android Go?

    We created the iOS version of Pocket Frogs and another company, Mobage, ported it to Android for us. In late 2...

    May 02, 2017 03:19PM PDT
  • Crashing on Launch

    If Pocket Frogs crashes immediately after opening, this is likely caused by a poor internet connection. Pocke...

    Feb 19, 2017 08:42PM PST
  • Pocket Frogs Sets

    Early 2014 we stopped producing new weekly sets. After completing the currently displayed set you will be off...

    Jan 30, 2015 08:57PM PST
  • Not Receiving Credit for Some Awards

    There was an issue with the following awards in a previous version. Please update to version 2.0.6 or newer t...

    Jan 20, 2014 08:53PM PST
  • Missing Frogs in Weekly Sets

    In November of 2012 Pocket Frogs version 2.0 was released on iOS. With this update many new breeds were added...

    May 13, 2013 09:06PM PDT
  • Skipping a Weekly Set

    All players get the same weekly set regardless of level. If you can't complete a current set you will have th...

    May 13, 2013 09:06PM PDT
  • Restore or Transfer Pocket Frogs Game

    Version 2.0+ uses Game Center for backups. If you had PF 2.0+ installed on your previous device and were play...

    Nov 03, 2015 09:46PM PST
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