Support Center

Pocket Frogs

  • How to Register and Sync Pocket Frogs on version 3.0.7+

    Make sure you have the latest version of the app from the App Store store. To register your game, go to the P...

    Nov 01, 2019 09:55AM PDT
  • Lost Awards and Sets with Update

    In version 3.0+ all awards have been removed. The awards and other missing features may be added back in futu...

    Nov 01, 2019 09:59AM PDT
  • Neighbors

    For Pocket Frogs version 2.1.3 or older, neighbors were pulled from your current Game Center friends. With iO...

    Sep 24, 2017 01:08PM PDT
  • Awards, Catalog, Frog Requests & Mini Games

    The awards, catalog, frogs requests and mini games have not been included in newest version of Pocket Frogs. ...

    Sep 09, 2017 07:47AM PDT
  • Crashing on Launch

    If Pocket Frogs crashes immediately after opening, this is likely caused by a poor internet connection. Pocke...

    Feb 19, 2017 08:42PM PST
  • Pocket Frogs Sets

    Early 2014 we stopped producing new weekly sets. After completing the currently displayed set you will be off...

    Sep 21, 2017 08:48PM PDT
  • Skipping a Weekly Set

    Sets are offered in reverse chronological order. In version 3.0+. use the Get New Set button to skip the curr...

    Sep 22, 2017 12:01PM PDT
  • Restore or Transfer Pocket Frogs Game

    Version 2.0+ uses Game Center for backups. If you had PF 2.0+ installed on your previous device and were play...

    Sep 09, 2017 07:24AM PDT
  • Unable to Update Pocket Frogs to version 2.0+ (Game Transfer Info)

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Nov 03, 2015 09:49PM PST
  • Support for Devices Running iOS 4.3 or Older

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Jan 20, 2014 09:31PM PST
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