Support Center

General

  • Not Getting App Notifications in iOS 8

    Since iOS 8 many players who are installing our apps for the first time or who are freshly installing our apps...

    May 26, 2015 09:53PM PDT
  • Tiny Death Star Support

    Tiny Death Star was developed and supported by Disney Games Support. Late 2014 they removed the app from the ...

    Sep 20, 2015 07:32PM PDT
  • Game Frozen

    Force closing the app or turning your device off and back on should resolve this issue. To force close an app...

    May 13, 2013 03:36PM PDT
  • Problem Making In-App Purchase iOS/OS X

    There are a several error message you may see when making an in-app purchase: "You must purchase the app...

    May 13, 2013 03:37PM PDT
  • Managing App Notifications

    To disable notifications or adjust their settings (i.e. sounds, badges, alert style) go to your device's main ...

    May 13, 2015 10:08PM PDT
  • Transferring Between iOS and Android Devices

    Unfortunately, there is not a way to transfer Pocket Frogs, Tiny Tower, Pocket Planes, or Nimble Quest data be...

    May 13, 2013 03:38PM PDT
  • Game Center Leaderboard Cheaters

    Unfortunately, most iOS apps have this problem because the Game Center leaderboards are so easy to hack. Appl...

    Feb 13, 2015 10:58AM PST
  • Restore In-App Purchase

    You can restore a previously purchased non-consumable in-app purchases free of charge including: Scoops ...

    Apr 16, 2014 09:44PM PDT
  • Video Ad Availability

    Your free bux offers will vary based on what is available from the ad network we use. To avoid draining your ...

    Feb 27, 2014 08:59PM PST
  • Why Drop Support for Pre-iOS 4.3 Devices?

    Inorder to support our apps in the latest version of iOS we can only support devices running iOS 4.3 and newer...

    Mar 06, 2013 11:54AM PST
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