Support Center


  • App crash on launch (Android devices)

    If a newly updated or installed app is crashing on launch, you may have received a corrupted game file from th...

    Dec 04, 2019 11:59AM PST
  • Restore In-App Purchase

    iOS Users: You can restore a previously purchased non-consumable in-app purchase free of charge while logged i...

    Jun 21, 2019 04:23PM PDT
  • Problem Making In-App Purchase iOS/OS X

    There are a several error message you may see when making an in-app purchase: "You must purchase the app ...

    Jun 21, 2019 04:03PM PDT
  • Video Ad Availability

    Video ads are not guaranteed and are based on what is available in your region from the ad network we use. If...

    Jun 21, 2019 03:48PM PDT
  • Tiny Death Star Support

    Tiny Death Star was developed by Disney Games. Late 2014 they removed the app from the store and are no longe...

    Jun 21, 2019 03:52PM PDT
  • Game Frozen

    Try force closing the app or turning your device off and back on to resolve this issue. Most of our apps (e...

    Jun 21, 2019 03:58PM PDT
  • Retired Games

    Several of our older apps have been removed from the app store. We apologize for the inconvenience. Retired...

    Sep 30, 2019 01:11PM PDT
  • Managing App Notifications in iOS

    To disable notifications or adjust their settings (i.e. sounds, badges, alert style) go to your device's main ...

    Jun 21, 2019 04:04PM PDT
  • Why Drop Support for Pre-iOS 6 Devices?

    Inorder to support our apps in the latest version of iOS we can only support devices running iOS 6 and newer. ...

    Jun 21, 2019 04:25PM PDT
  • Logging into Game Center

    To use the Game Center features of our apps you will need to be logged into a Game Center account. For devic...

    Jun 21, 2019 04:26PM PDT
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found