Support Center


  • Nimblebit apps in the EU

    All Nimblebit apps have been removed from the European App Stores until they are updated to comply with new EU...

    May 26, 2018 10:13AM PDT
  • Video Ad Availability

    Video ads are not guaranteed and are based on what is available in your region from the ad networks we use. I...

    May 26, 2018 10:26AM PDT
  • Tiny Death Star Support

    Tiny Death Star was developed and supported by Disney Games Support. Late 2014 they removed the app from the ...

    Sep 20, 2015 07:32PM PDT
  • Game Frozen

    Force closing the app or turning your device off and back on should resolve this issue. Most of our apps (exc...

    May 26, 2018 10:16AM PDT
  • Problem Making In-App Purchase iOS/OS X

    There are a several error message you may see when making an in-app purchase: "You must purchase the app ...

    May 26, 2018 10:19AM PDT
  • Transferring Between iOS and Android Devices

    Unfortunately, there is not a way to transfer Pocket Frogs, Pocket Trains, Disco Zoo, Sky Burger or Nimble Que...

    May 26, 2018 10:24AM PDT
  • Managing App Notifications in iOS

    To disable notifications or adjust their settings (i.e. sounds, badges, alert style) go to your device's main ...

    May 26, 2018 10:25AM PDT
  • Restore In-App Purchase

    You can restore a previously purchased non-consumable in-app purchases free of charge including: Heroes &...

    May 26, 2018 02:06PM PDT
  • Why Drop Support for Pre-iOS 6 Devices?

    Inorder to support our apps in the latest version of iOS we can only support devices running iOS 6 and newer. ...

    May 26, 2018 02:07PM PDT
  • Logging into Game Center

    To use the Game Center features of our apps you will need to be logged into a Game Center account. For devic...

    May 26, 2018 02:07PM PDT
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