Support Center

Pocket Trains

  • Known Issues for Pocket Trains

    Gifts not received. When adding friends, the friend code you enter is replaced by their name on the next laun...

    Dec 18, 2019 12:44PM PST
  • Lost & Found

    The Lost and Found slowly collects bux and train parts as you play the game. It will continue to grow until i...

    Dec 18, 2019 10:46AM PST
  • Refreshing, Sharing and Laying Over Jobs

    Each engine has its own set of jobs that are not visible to other engines in the same station (with the except...

    Sep 27, 2013 12:02PM PDT
  • Syncing Pocket Trains Across Devices

    Pocket Trains uses a email linked backup/sync system and requires registration on the original device first. ...

    Dec 09, 2019 02:55PM PST
  • Refueling Trains

    Trains will refuel slowly while they are stopped in a station. This occurs even when the app is closed. When...

    Sep 26, 2013 11:05AM PDT
  • Pocket Trains on Older Versions of iOS

    Pocket Trains requires iOS 6 or newer. At this time there are no plans to support older versions including iO...

    Sep 26, 2013 03:56PM PDT
  • How To Disable Game Sounds & Notifications

    Pocket Trains in-game sounds and music can be turned off in the in-game Options menu. iOS app notifications a...

    Sep 27, 2013 03:12PM PDT
  • Purchasing Special Crates in Station

    At random intervals, an offer to purchase a Special Crate jobs for coins will become available at a Station. ...

    Oct 01, 2013 11:58AM PDT
  • Licenses & Expanding to Other Regions

    You can purchase licenses to be able to expand to other regions in Pocket Trains. Once you've got a license, ...

    Oct 03, 2013 09:35PM PDT
  • Daily Events in Pocket Trains

    A new event is available in the app daily. While everyone gets the same event, the event city is randomly sel...

    Nov 19, 2013 04:41PM PST
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