Support Center

Pocket Frogs

  • Known Issues for Pocket Frogs

    Known Pocket Frogs issue for players on iOS 10: We are working on an update to add a new system for gifting a...

    Oct 27, 2016 10:24PM PDT
  • Where Did Pocket Frogs for Android Go?

    We created the iOS version and another company, Mobage ported it to Android for us. They recently decided to r...

    Aug 05, 2016 02:56PM PDT
  • Pocket Frogs Sets

    Early 2014 we stopped producing new weekly sets. After completing the currently displayed set you will be off...

    Jan 30, 2015 08:57PM PST
  • Not Receiving Credit for Some Awards

    There was an issue with the following awards in a previous version. Please update to version 2.0.6 or newer t...

    Jan 20, 2014 08:53PM PST
  • Missing Frogs in Weekly Sets

    In November of 2012 Pocket Frogs version 2.0 was released on iOS. With this update many new breeds were added...

    May 13, 2013 09:06PM PDT
  • Skipping a Weekly Set

    All players get the same weekly set regardless of level. If you can't complete a current set you will have th...

    May 13, 2013 09:06PM PDT
  • Restore or Transfer Pocket Frogs Game

    Version 2.0+ uses Game Center for backups. If you had PF 2.0+ installed on your previous device and were play...

    Nov 03, 2015 09:46PM PST
  • Unable to Update Pocket Frogs to version 2.0+ (Game Transfer Info)

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Nov 03, 2015 09:49PM PST
  • Support for Devices Running iOS 4.3 or Older

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Jan 20, 2014 09:31PM PST
  • Restore In-App Purchase

    To restore non-consumable in-app purchases like the Babyproof Kit or Express Mailbox you can redownload them f...

    May 13, 2013 09:06PM PDT
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