Support Center

Pocket Frogs

  • Pocket Frogs Android Help

    With the latest Android Lollipop version (5.0.2) many players are experiencing a bug that no text is shown in ...

    Jul 20, 2015 09:01PM PDT
  • Known Issues for Pocket Frogs

    Known Issues in Pocket Frogs 2.1.21: Bottom of screen frozen since iOS 8.3 update. This bug showed up w...

    May 13, 2015 09:57PM PDT
  • Pocket Frogs Sets

    Early 2014 we stopped producing new weekly sets. After completing the currently displayed set you will be off...

    Jan 30, 2015 08:57PM PST
  • Not Receiving Credit for Some Awards

    There was an issue with the following awards in a previous version. Please update to version 2.0.6 or newer t...

    Jan 20, 2014 08:53PM PST
  • Missing Frogs in Weekly Sets

    In November of 2012 Pocket Frogs version 2.0 was released on iOS. With this update many new breeds were added...

    May 13, 2013 09:06PM PDT
  • Skipping a Weekly Set

    All players get the same weekly set regardless of level. If you can't complete a current set you will have th...

    May 13, 2013 09:06PM PDT
  • Restore or Transfer Pocket Frogs Game

    Version 2.0+ uses Game Center for backups. If you had PF 2.0+ installed on your previous device and were play...

    May 22, 2015 08:26AM PDT
  • Unable to Update Pocket Frogs to version 2.0+ (Game Transfer Info)

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    May 22, 2015 08:24AM PDT
  • Support for Devices Running iOS 4.3 or Older

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Jan 20, 2014 09:31PM PST
  • Restore In-App Purchase

    To restore non-consumable in-app purchases like the Babyproof Kit or Express Mailbox you can redownload them f...

    May 13, 2013 09:06PM PDT
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