Support Center

Pocket Frogs

  • Known Issues

    Known Issues in Pocket Frogs 2.0.11: Crashing shortly after launch on devices running iOS 6 and older. ...

    Dec 03, 2014 08:33PM PST
  • The Final Set!

    On Jan 15, 2014 the last Pocket Frogs weekly set was released. After completion, older uncompleted sets will ...

    Aug 06, 2014 09:31PM PDT
  • Not Receiving Credit for Some Awards

    There was an issue with the following awards in a previous version. Please update to version 2.0.6 or newer t...

    Jan 20, 2014 08:53PM PST
  • Missing Frogs in Weekly Sets

    In November of 2012 Pocket Frogs version 2.0 was released on iOS. With this update many new breeds were added...

    May 13, 2013 09:06PM PDT
  • Skipping a Weekly Set

    All players get the same weekly set regardless of level. If you can't complete a current set you will have th...

    May 13, 2013 09:06PM PDT
  • Restore or Transfer Game

    Version 2.0+ uses Game Center for backups. If you had PF 2.0+ installed on your previous device and were play...

    Jan 20, 2014 09:29PM PST
  • Unable to Update Pocket Frogs to New Version (Game Transfer Info)

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    May 13, 2013 09:06PM PDT
  • Support for Devices Running iOS 4.3 or Older

    In order to support Pocket Frogs in the latest version of iOS we can only support devices running iOS 4.3 and ...

    Jan 20, 2014 09:31PM PST
  • Restore In-App Purchase

    To restore non-consumable in-app purchases like the Babyproof Kit or Express Mailbox you can redownload them f...

    May 13, 2013 09:06PM PDT
  • Lost Awards/Sets with Update

    Some players are finding that when updating from Pocket Frogs 1.2.2 to 2.0+ their awards and/or sets are not t...

    May 13, 2013 09:06PM PDT
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