Consumable purchases: Items which can be spent in-game, ie bux, passes, & potions cannot be restored automatically.
Restoring a non-consumable purchase:
iOS Users:
You can restore a previously purchased non-consumable in-app purchase free of charge while logged into the same iTunes account used for the original purchase, including:
- Disco Zoo ZooPedia: From Disco Zoo Menu> Options> Advanced Options> Restore Purchase.
- Tiny Tower & Tiny Tower Vegas VIP Package: Go to Menu> Settings/Options> Restore Purchase.
- Bit City Infinite Double Time: From double time menu tap Restore Purchase from bottom right corner.
- Pocket Frogs VIP Package, BabyProof Kit & Express Mailbox: Go to Menu> Settings> Restore Purchases
- Pocket Trains & Pocket Planes VIP package: Go to Menu> Shop> VIP Info> Restore Purchase
Android Users:
Non-consumable purchases should restore automatically on fresh launch of the game as long as you are logged into the same Google Play account used for the original purchase.
For assistance restoring a lost non-consumable or consumable in-app purchase please email us for further assistance.
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