Crashing on Launch

Modified on Tue, 18 Oct, 2022 at 10:14 AM


If Pocket Frogs crashes immediately after opening, this is likely caused by a poor internet connection.  Pocket Frogs doesn't require an internet connection but if it detects one it will try to connect to the server to check for gifts, backups and video ads (for free potions/stamps). If the connection is poor, the app will experience an error and crash.  Fortunately it only does these checks on launch so you can disable wifi (or turn the device on airplane mode) temporarily, then open the Pocket Frogs app. You can then you can re-enable your internet connection while you play.   

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article